FAQS

      Q1: Are there any restrictions on product browsing rights for registered users?
      A: Registered users can browse most product content on the platform normally. For a small part of exclusive product content, there may be partial viewing authority restrictions. The platform will appropriately open viewing permissions according to user identity attributes to ensure standardized content viewing.
      Q2: How to feed back unreasonable product display settings?
      A: If you think there are unreasonable settings in product display classification, content layout and other aspects, you can submit optimization suggestions through the platform feedback channel. The operation team will sort out and evaluate the suggestions and make appropriate optimization adjustments as far as possible.
      Q3: Can viewing preferences be set for personalized product screening?
      A: Users can set personal viewing preferences in the background to assist product screening. The system will recommend matching product content according to your preference settings, and you can adjust or reset the preference rules at any time as needed.
      Q4: How long will the platform retain user product operation records?
      A: The platform will retain users' product browsing, collection and other conventional operation records within a reasonable period. We will protect the security of user operation data in strict accordance with internal management specifications, and users can actively clear relevant records independently.